Associate director of technical account management at Hevo Data Bangalore, building and owning the TAM program for a data pipeline platform.

This full-time Bangalore role was posted on 1 September 2026. The listing describes building and owning the TAM program: designing and rolling out Hevo-specific playbooks covering onboarding, adoption, health scoring, renewal and expansion. Requirements include 10+ years of overall experience and 5+ years leading technical customer success or technical account management teams in B2B SaaS, with experience building or scaling a technical CS/TAM function, plus experience with technical or developer-facing products such as data infrastructure, ETL/ELT, warehousing, observability or DevOps.

About Hevo Data

Hevo Data is an Indian SaaS company whose no-code data pipeline platform moves, transforms and activates data in real time. Per its listings, it offers 150+ pre-built connectors and is used by more than 2,000 organisations, with compliance coverage including SOC 2, GDPR, CCPA, DORA and HIPAA.

Hevo is based in Bengaluru and hires across engineering, platform, security and compliance roles, per its listings. Learn more on Hevo Data's website.

The role in plain terms

This is the same TAM leadership mandate as Hevo's Pune opening, based in Bangalore. The listing asks for someone who has built or scaled a TAM function rather than only operated one - the playbooks do not exist yet and you write them. The developer-facing product requirement reflects the customer base: data engineers who expect technical conversations, not relationship management alone.

The team and the work

Per the listing, Hevo serves 2,000+ data teams in 45+ countries with backing from Sequoia, so the role leads technical account management across a large enterprise base.

What the employer asks for

These requirements are quoted from the employer's listing, kept in their exact words so eligibility details are not distorted:

10+ years of overall experience, and 5+ years leading Technical Customer Success or Tech Account Mgmt teams in B2B SaaS, with experience building or scaling...
Experience with technical or developer-facing products, ideally in data infrastructure, analytics, or related areas like ETL/ELT, data warehousing, observability, or DevOps
Track record of owning and improving net revenue retention in a subscription / recurring-revenue business
Comfortable managing technical CSEs who spend their days working with data engineers and analysts
Analytical and numbers-driven. You make decisions based on data and you build the systems to track it
Strong communication skills. Comfortable presenting to the board and working across functions to get things done
Time spent at a modern data stack company (Fivetran, dbt, Snowflake, Databricks, Airbyte, or similar)
Familiarity with usage-based or consumption-based pricing models

Who this role suits

CS/TAM leaders with 10+ years and 5+ managing technical account teams in B2B SaaS, ideally near data infrastructure. Not for CS managers from non-technical products.

Practical notes

For TAM leadership, prepare your playbook-building story: how you defined health scoring, drove adoption and saved renewals. Data-domain credibility with engineering buyers gets probed.

Working at Hevo Data

Engineering at Hevo centres on data pipeline infrastructure: connectors, streaming systems, and the AWS/GCP and Kubernetes platform underneath, per its listings.

How to apply

Apply directly on the employer's site: Associate Director - Technical Account Management at Hevo Data. We found this listing on the Lever public postings feed (jobs.lever.co), where it was posted on 1 Sep 2026 and was still open when we checked on 30 Oct 2026. Before applying, re-read the employer's own description in full, since eligibility details, deadlines and process steps can change at any time and the employer's page is always the final word. Tailor your resume to the specific requirements above rather than sending a generic one: mirror the skills and tools the listing names where you genuinely have them. A short, specific note on why this team and this problem interest you goes further than a long generic cover letter. Never pay a fee to apply or interview; genuine employers, including this one, do not charge candidates.

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