Senior solutions support engineer at Wiz, remote from India: deep technical support on the cloud security platform trusted by security teams worldwide.

This remote India role was posted on 23 September 2026. Wiz connects code, cloud and runtime into one security context; its support engineers resolve customer issues across cloud security posture management, vulnerability scanning and runtime security. The listing asks for 5+ years in technical support or a related customer-facing technical role, 2+ years on AWS/Azure/GCP and 1+ years on production Kubernetes.

About Wiz

Wiz is one of the fastest-growing cloud security companies: its agentless platform gives security teams visibility and risk context across cloud and AI applications by connecting code, cloud and runtime. It is used by security teams at a large share of major enterprises. Learn more on Wiz's website.

The role in plain terms

You investigate and resolve customer issues across the Wiz platform: cloud connector and integration failures across AWS, Azure, GCP, OCI and SaaS; workload scanning and runtime security (outposts, sensors, registry scanning); vulnerability triage including SBOM/SCA results and false positives; and shift-left workflows like CI/CD scanning, IaC security and admission controllers. The listing wants people who can read and debug code - Python, Shell, JavaScript/JSON, Java, Go or Terraform/HCL.

What you will do

Per the employer's listing, you will:

Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security, identity & access management, network analysis, and data security
Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms - including IAM/permissions issues, network connectivity, API authentication, and scanning infrastructure
Diagnose workload scanning and runtime security issues including outpost deployment, sensor configuration, registry scanning, malware detection, and file integrity monitoring
Analyze vulnerability findings - triage false positives, validate detection accuracy, investigate SBOM/SCA results, and assess secret detection and patch management coverage
Support shift-left security workflows including CI/CD scanning, IaC security, admission controllers, Kubernetes connectors, and code/version control scanning

What the employer asks for

These requirements are quoted from the employer's listing, kept in their exact words so eligibility details are not distorted:

5+ years of hands-on technical experience in customer support, technical support, system administration, or a related customer-facing role
2+ years working with cloud platforms (AWS, Azure, GCP) - including IAM, networking (VPCs, security groups, firewalls), and core compute/storage services
1+ years of hands-on experience deploying, managing, and troubleshooting production Kubernetes clusters and containerized applications
Strong understanding of cloud security fundamentals: identity and access management, network segmentation, compliance frameworks, and security posture assessment
Experience reading and debugging code in one or more of: Python, Shell, JavaScript/JSON, Java, Go, or Terraform/HCL
Proficiency with command-line tools and Linux operating system environments

Who this role suits

Senior support engineers with real cloud depth: 5+ years technical support, 2+ years cloud platforms, 1+ years production Kubernetes per the listing. Strong fit for cloud support or DevOps engineers moving into security. Not for support generalists without hands-on cloud and Kubernetes.

Practical notes

Remote from India, but expect shift coverage for global customers - confirm the rotation on the employer's page. Prepare cloud troubleshooting stories: an IAM or networking failure you isolated, and a Kubernetes incident. Terraform/HCL reading ability is named, so be comfortable with infrastructure code.

How to apply

Apply directly on the employer's site: Senior Solutions Support Engineer at Wiz. We found this listing on the Greenhouse public job board (job-boards.greenhouse.io), where it was posted on 23 Sep 2026 and was still open when we checked on 31 Oct 2026. Before applying, re-read the employer's own description in full, since eligibility details, deadlines and process steps can change at any time and the employer's page is always the final word. Tailor your resume to the specific requirements above rather than sending a generic one: mirror the skills and tools the listing names where you genuinely have them. A short, specific note on why this team and this problem interest you goes further than a long generic cover letter. Never pay a fee to apply or interview; genuine employers, including this one, do not charge candidates.

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