ServiceNow developer on Okta's platform team in Bengaluru, specialising in software and hardware asset management (SAM/HAM) for a global technology estate.

This Bengaluru role was posted on 1 April 2026 and was still open when we checked on 31 October. The team owns the full lifecycle, compliance and financial impact of Okta's global technology footprint on ServiceNow. The listing asks for 3-5 years of ServiceNow development with at least 2 years deep in SAM and HAM, and requires the ServiceNow Certified System Administrator (CSA) certification.

About Okta

Okta is the leading independent identity company: its workforce and customer identity clouds handle authentication, authorization and access management for thousands of organisations worldwide. Its Bengaluru site hosts a Global Innovation Center that the company credits with fueling worldwide growth over the last three years. Learn more on Okta's website.

The role in plain terms

You lead technical delivery for ServiceNow SAM and HAM: the Content Library, normalization engines and reconciliation, plus integrations with Coupa, Okta itself, JAMF and Intune, and SaaS connectors for tools like Salesforce, Workday and Adobe. The listing also names cloud cost management for AWS and GCP, so the role sits where asset data meets cloud spend.

What you will do

Per the employer's listing, you will:

Lead technical delivery for ServiceNow SAM and HAM, focusing on the Content Library, Normalization engines, and Reconciliation processes.
Partner with business stakeholders to analyze asset management business processes and implement automated workflows that drive license reclamation and cost-avoidance strategies.
Oversee and troubleshoot complex integrations with core systems, including Coupa, Okta, JAMF, and Intune, ensuring data flow is consistent and accurate.
Build, configure, and maintain integrations with SaaS connectors (e.g., Salesforce, Workday, Adobe) and develop custom integrations for unique software vendors using IntegrationHub.
Build and maintain automated workflows for the hardware lifecycle, following Common Service Data Model (CSDM) best practices to keep the Asset and CI tables in sync.

What the employer asks for

These requirements are quoted from the employer's listing, kept in their exact words so eligibility details are not distorted:

3-5 years of experience as a ServiceNow Developer, with at least 2 years of deep focus on SAM and HAM.
ServiceNow Certified System Administrator (CSA) is required; CIS–SAM or CIS–HAM is highly preferred.
Strong understanding of ITAM business processes (e.g., procurement, deployment, harvesting, and disposal) and how they translate into platform configuration.
Expertise in the ServiceNow SAM data model and its relationship with the CMDB and CSDM, maintaining architectural integrity across Software Models, Entitlements, and Discovery Models
Proven experience with Cloud Cost Management/Optimization for AWS and GCP.
Hands-on experience building both Out-of-the-Box SaaS connectors and custom integrations using REST/JSON and IntegrationHub.
Technical proficiency in ServiceNow scripting, including JavaScript, GlideRecord, Flow Designer, and Scheduled Jobs.

Who this role suits

ServiceNow developers with the CSA certification and real SAM/HAM delivery experience - this is a specialist platform role, not a generalist admin seat. Strong fit if you have built normalization and reconciliation rules and can talk about the CMDB/CSDM data model fluently. Not for ServiceNow beginners.

Practical notes

The CSA certification is a hard requirement per the listing - have the certificate number ready. CIS-SAM or CIS-HAM is preferred, so flag it prominently if you hold either. The listing has been open since April: older but live when we checked, so confirm the req is still active.

How to apply

Apply directly on the employer's site: ServiceNow Developer SAM at Okta. We found this listing on the Greenhouse public job board (job-boards.greenhouse.io), where it was posted on 1 Apr 2026 and was still open when we checked on 31 Oct 2026. Before applying, re-read the employer's own description in full, since eligibility details, deadlines and process steps can change at any time and the employer's page is always the final word. Tailor your resume to the specific requirements above rather than sending a generic one: mirror the skills and tools the listing names where you genuinely have them. A short, specific note on why this team and this problem interest you goes further than a long generic cover letter. Never pay a fee to apply or interview; genuine employers, including this one, do not charge candidates.

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This is our short summary of the employer's listing. The full description, eligibility and deadline are on the employer's page.