Jr.Techinical Support Executive

ZM Technologies is hiring a Jr.Techinical Support Executive in Pune Division, Maharashtra, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• About ZM Technologies
• ZM Technologies is a Managed IT Services and IT Infrastructure solutions provider established in 2012
• We provide IT infrastructure management, networking, cybersecurity, cloud, backup, and technical support services to clients across various industries
• The role involves troubleshooting desktop, operating system, network, email, cloud, and basic infrastructure-related issues
• Helpdesk & End-User Support
• Handle client support requests through phone, email, WhatsApp, and ticketing systems
• Log, prioritize, assign, and track support tickets until resolution
• Provide L1 support for desktops, laptops, printers, operating systems, and applications
• Troubleshoot Windows/Linux OS and common software-related issues
• Perform remote and on-site troubleshooting at client locations when required

What they are looking for

• We are looking for a Technical Support Executive to join our technical support team
• The candidate will be responsible for providing L1 technical support to clients through phone, email, WhatsApp, and ticketing systems
• The candidate will also coordinate with senior engineers for complex technical issues and ensure timely resolution as per defined SLA
• Mandatory Certification / Technical
• Candidates must have at least one relevant global/industry-recognized certification or equivalent technical knowledge in any of the following areas:
• MCSA / Microsoft-related certification
• Microsoft Azure or equivalent
• Active Directory / Windows Server

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “4 weeks ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Jr.Techinical Support Executive at ZM Technologies. We found this listing via linkedin.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.