Customer Service Executive - BPO

WSNE Consulting is hiring a Customer Service Executive - BPO in Gurugram, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Handle customer inquiries through inbound and/or outbound calls.
• Provide accurate information about products and services.
• Resolve customer complaints, queries, and concerns efficiently.
• Maintain a high level of customer satisfaction.
• Follow company policies, processes, and quality standards.
• Maintain proper records of customer interactions.
• Escalate complex issues to the concerned department when required.
• Meet daily performance targets and service-level expectations.

What they are looking for

• We are looking for enthusiastic, customer-oriented, and motivated individuals to join our team as Customer Service Executives in the BPO sector.
• The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally.
• Excellent verbal communication skills.
• Good listening and problem-solving abilities.
• Basic computer knowledge and typing skills.
• Customer-focused attitude with a willingness to learn.
• Ability to work in a team and handle pressure.
• Basic English communication skills (additional languages are an advantage).

Pay and dates

The listed pay is 2-3 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “1 day ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Service Executive - BPO at WSNE Consulting. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.