Onsite End User Support Engineer

UST is hiring a Onsite End User Support Engineer in Gurugram, Haryana, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• The role is responsible for delivering high-quality technical assistance, resolving end-user issues, supporting local IT operations, and ensuring smooth functioning of workplace technology, devices, meeting rooms, and related infrastructure
• Provide onsite technical support for end users, ensuring timely resolution of hardware, software, and workplace technology issues
• Deliver personalized VIP Support with a strong focus on service quality, responsiveness, and user satisfaction
• Troubleshoot and resolve desktop, laptop, peripheral, and device-related issues to minimize business disruption
• Perform device installation, movement, configuration, and replacement activities as part of day-to-day onsite support operations
• Support device onboarding and offboarding activities, ensuring adherence to organizational processes and security

What they are looking for

• We are seeking an experienced Onsite End User Support Engineer to provide comprehensive onsite IT support services for employees and VIP users
• Provide onsite assistance for meeting rooms, audio-video systems, and video conferencing setups to ensure seamless user experience
• Act as local technical support for remote teams by performing hands-on activities and coordinating issue resolution
• Coordinate with local vendors and service providers when required to support hardware repairs and operational needs
• Provide first-level support for local network-related issues and assist with basic troubleshooting activities
• Guide users on IT best practices, tools usage, and security awareness
• Maintain accurate documentation of incidents, service requests, asset movements, and issue resolutions
• Prepare operational reports and update records to support local IT governance and service management

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “6 days ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Onsite End User Support Engineer at UST. We found this listing via linkedin.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.