Product manager for Fraud and Risk at Toast Bengaluru, setting the strategy that stops fraud across merchant onboarding, payments, payouts and disputes.

This full-time Bengaluru role was posted on 12 October 2026. Toast builds technology for restaurants and local businesses, and this PM owns part of the Fraud and Risk roadmap: balancing fraud loss reduction against merchant experience and business growth, and partnering with data science and engineering on risk models, rules and decisioning. The listing asks for 3+ years of product management, ideally in fraud, risk, payments, fintech or trust and safety, with working knowledge of the payments ecosystem - card networks, processors and acquirers, chargebacks, and KYC/KYB.

About Toast

Toast builds technology for restaurants and local businesses: point-of-sale, payments, and operations software. Its listings describe helping business owners operate, increase sales, engage customers and keep employees happy.

Toast has a Bengaluru engineering centre working on product areas including fraud and risk, per its listings. Learn more on Toast's website.

The role in plain terms

The listing is unusually honest about the job's core tension: loss versus friction, automation versus human review. Fraud PM roles fail when the PM optimises one side; the listing asks for someone comfortable with those trade-offs and explicit that decisions rest on data and customer insight. The merchant lifecycle framing - onboarding through disputes - means you own risk end to end rather than a single checkpoint, which is broader and more interesting than typical fraud analyst-adjacent PM roles.

The team and the work

Per the listing, the fraud scope covers the merchant lifecycle - onboarding, payments, payouts and disputes - and the PM partners with data science and engineering on risk models, rules and decisioning. SQL is named as a strong plus, and the listing expects you to dig into data yourself, so this is a hands-on PM seat rather than a strategy-only one.

What the employer asks for

These requirements are quoted from the employer's listing, kept in their exact words so eligibility details are not distorted:

3+ years of product management experience, ideally in fraud, risk, payments, fintech, or trust & safety
A working knowledge of the payments ecosystem: card networks, processors and acquirers, chargebacks and disputes, and KYC/KYB
Strong analytical skills. You're comfortable digging into data yourself, with SQL as a strong plus, and you understand how ML models and rules engines make...
Sound judgment in weighing risk against customer friction, and the ability to make good calls with incomplete information, including during live fraud incidents
Proven ownership of a product that supports company strategy and meets defined business objectives
A track record of working well with cross-functional partners, especially operations, compliance and legal teams
The ability to thrive and self-prioritize across multiple projects in a fast-paced environment with tight deadlines
Active use of AI tools and best practices in your own work to drive efficiency

Who this role suits

PMs with 3+ years in fraud, risk, payments, fintech or trust and safety who like quantitative decision-making and hard trade-offs. Strong fit for PMs who write their own SQL and enjoy working with data science on models and rules. Not for PMs without any payments or risk exposure - the domain knowledge is listed as required working knowledge.

Practical notes

Prepare a story about a loss-versus-friction trade-off you owned: the data you used, the decision, and what happened to both fraud rates and good-user experience. Knowing chargeback and KYC/KYB mechanics cold will help in the loop.

Working at Toast

Engineering and product work at Toast covers restaurant-facing software, payments processing, and the risk systems that protect a large merchant base.

How to apply

Apply directly on the employer's site: Product Manager at Toast. We found this listing on the Greenhouse public job board (careers.toasttab.com), where it was posted on 12 Oct 2026 and was still open when we checked on 30 Oct 2026. Before applying, re-read the employer's own description in full, since eligibility details, deadlines and process steps can change at any time and the employer's page is always the final word. Tailor your resume to the specific requirements above rather than sending a generic one: mirror the skills and tools the listing names where you genuinely have them. A short, specific note on why this team and this problem interest you goes further than a long generic cover letter. Never pay a fee to apply or interview; genuine employers, including this one, do not charge candidates.

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This is our short summary of the employer's listing. The full description, eligibility and deadline are on the employer's page.