Customer Service Executive

Sutherland is hiring a Customer Service Executive in Hyderabad, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• We are hiring Customer Support Executives for an International Process.
• Handle inbound and outbound calls from international customers.
• Understand customer queries and provide appropriate resolutions.
• Communicate professionally and confidently in English.
• Provide accurate information while following process guidelines.
• Handle customer concerns with patience and a positive attitude.
• Maintain quality and productivity standards.
• Follow company policies and process.

What they are looking for

• This is an excellent opportunity for candidates with good English communication skills who are looking to start or build their career in the international BPO.
• Accurately document customer interactions and maintain records.
• Work effectively as part of a customer service team.
• Candidates with freshers to 4 years of experience can apply.
• Good spoken English and communication skills.
• Good listening and comprehension abilities.
• Strong customer-service and interpersonal skills.
• Ability to handle customer queries professionally.

Pay and dates

The listed pay is 3-4.25 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “5 days ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Service Executive at Sutherland. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.