Customer Service Executive

Sutherland is hiring a Customer Service Executive in Chennai, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

Sutherland Freshers Walk-In Drive | Technical and Customer Service Associate Company: Sutherland Role: Technical Customer Service (TCS) Associate Process: Voice / Technical Customer Support Experience: Freshers can apply Walk-In Dates: Monday to Friday / Community Support team. The role involves helping customers with: Device setup and configuration Wi-Fi and connectivity issues Basic technical troubleshooting Customer queries and technical support Identifying and resolving customer issues Escalating complex issues when required Providing a professional and positive customer experience Eligibility Freshers are welcome to apply High School Graduate / Diploma / Currently pursuing College or University Good verbal and written communication skills Basic knowledge of computers, devices and technology Basic understanding of Wi-Fi and network connectivity Good typing and grammar skills Strong listening and problem-solving abilities Willingness to learn new technologies Ability to handle customers patiently and professionally Comfortable working in rotational shifts, including evenings and weekends Assessment Requirements Voice: B2 Chat Typing: Minimum 32 AWPM Grammar Active Listening Attention to Detail Critical Thinking Problem Solving Conflict Resolution Customer Engagement What Freshers Will Do As a TCS Associate

What they are looking for

The listing does not state specific requirements or qualifications for this role. Experience: 0 Yrs.

Pay and dates

The listed pay is 2.5-3.25 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “2 days ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Service Executive at Sutherland. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.