Customer Service Associate

Sutherland is hiring a Customer Service Associate in Chennai, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

Sutherland Freshers Company: Sutherland Role: Technical / Customer Service process Associate Process: Voice / Technical Customer Support Experience: Freshers Walk-In Dates: Monday to Friday HR Contact: Kavitha Annadurai Contact: 9445792519 Job Role Sutherland is hiring freshers for the Technical Customer Service (TCS) Associate role in the Neighbor Solutions / Community Support team. The role involves helping customers with: Device setup and configuration Wi-Fi and connectivity issues Basic technical troubleshooting Customer queries and technical support Identifying and resolving customer issues Escalating complex issues when required Providing a professional and positive customer experience Eligibility Freshers are welcome to apply High School Graduate / Diploma / Currently pursuing College or University Good verbal and written communication skills Basic knowledge of computers, devices and technology Basic understanding of Wi-Fi and network connectivity Good typing and grammar skills Strong listening and problem-solving abilities Willingness to learn new technologies Ability to handle customers patiently and professionally Comfortable working in rotational shifts, including evenings and weekends Assessment

What they are looking for

Requirements Voice: B2 Chat Typing: Minimum 32 AWPM Grammar Active Listening Attention to Detail Critical Thinking Problem Solving Conflict Resolution Customer Engagement What Freshers Will Do As a TCS Associate, you will support customers throughout their technical suppor

Pay and dates

The listed pay is 2.5-3.25 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “2 days ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Service Associate at Sutherland. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.