Customer Service Executive- WFH CD

Startek (Aegis Customer Support Services Pvt. Ltd.) is hiring a Customer Service Executive- WFH CD in Remote, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Customer Support ExecutiveJob.
• Handle customer queries through calls, chats, and emails.
• Understand customer concerns and provide appropriate and timely resolutions.
• Manage order-related issues such as delivery delays, refunds, cancellations, replacements, and other service requests.
• Ensure a high level of customer satisfaction through professional and courteous communication.
• Maintain accurate records of customer interactions, call logs, and case updates.
• Coordinate with internal teams to ensure timely resolution of customer issues.
• Follow defined quality, productivity, and customer service standards.
• Maintain professionalism and confidentiality while handling customer information.

What they are looking for

• Criteria Excellent communication skills in English and Hindi, both spoken and written.
• Freshers and experienced candidates can apply.
• Candidates must have a laptop/desktop with minimum 8 GB RAM and Windows 10 or above.
• Stable Wi-Fi/internet connection is mandatory.
• Comfortable working in 24/7 rotational shifts.
• Comfortable with 6 days working and 1 rotational week off.
• Comfortable using a personal phone for work-related calls through a system that masks the personal number.
• Must be comfortable appearing on camera during interview, training, and working hours.

Pay and dates

The listed pay is 2-2.75 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “Just now” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Service Executive- WFH CD at Startek (Aegis Customer Support Services Pvt. Ltd.). We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.