Customer Service Associate WFH BPO

Startek (Aegis Customer Support Services Pvt. Ltd.) is hiring a Customer Service Associate WFH BPO in Remote, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Handle customer queries through calls, chats, and emails.
• Resolve customer concerns efficiently and professionally.
• Handle customer service-related issues and provide appropriate resolutions.
• Maintain accurate customer interaction records and case updates.
• Coordinate with internal teams for timely issue resolution.
• Meet defined quality and productivity targets.

What they are looking for

• We are hiring experienced Customer Service Associates for a Work From Home BPO process.
• Criteria Minimum 1 year of relevant BPO / Customer Service experience is mandatory.
• Good communication skills in Hindi and English.
• Graduate / Undergraduate candidates can apply.
• Candidates with experience in BPO, Voice Process, Customer Support, Inbound Calling, or Contact Centre are preferred.
• Must have a laptop/desktop with minimum 8 GB RAM and Windows 10 or above.
• Stable Wi-Fi connection is mandatory.
• Comfortable working in 24/7 rotational shifts.

Pay and dates

The listed pay is 1.5-2.25 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “Just now” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Service Associate WFH BPO at Startek (Aegis Customer Support Services Pvt. Ltd.). We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.