IT Support Analyst

RSM's India Global Capability Center is hiring a IT Support Analyst in Hyderabad, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential
• You'll find an environment that inspires and empowers you to thrive both personally and professionally
• There's no one like you and that's why there's nowhere like RSM
• The Service Desk Analyst is a member of the Service Desk team
• They are responsible for first level technical support of all supported applications
• They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers
• In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems
• They will escalate to L2 and L3 as appropriate
• Provides technical support by phone and live chat to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications
• Support and maintenance of PCs including but not limited to:

What they are looking for

• Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients
• SPECIFIC TO JOB
• Excellent verbal and written communications
• Demonstrates a working knowledge of the technology tools required within assigned
• Bachelor's degree
• At RSM, we offer a competitive benefits and compensation package for all our people
• We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients
• Learn more about our total rewards at https://rsmus.com/careers/india.html

Pay and dates

The listed pay is Not Disclosed. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “1 week ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: IT Support Analyst at RSM's India Global Capability Center. We found this listing via naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.