Business Analyst

Protiviti India is hiring a Business Analyst in Hiring office located in Bengaluru, India. The details below summarise the original listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Gather, analyze and document business requirements for Payments transformation initiatives.
• Conduct stakeholder workshops with Business, Operations, Product, Risk, Compliance and Technology teams.
• Create BRDs, Functional Specifications, User Stories and Acceptance Criteria.
• Support payment product enhancements across Cross-Border, Domestic, Cards and Digital Payments.
• Analyze end-to-end payment processes and identify process improvement opportunities.
• Participate in payment transformation programs, operational change initiatives and regulatory projects.
• Work closely with Payment Operations teams to understand operational impacts of change.
• Support solution design discussions, impact assessments and gap analysis.
• Collaborate with testing teams during SIT/UAT cycles and support business sign-offs.
• Manage requirement traceability throughout the project lifecycle.

What they are looking for

• 8-15 years of overall experience.
• Minimum 5+ years of Payments domain experience.
• Strong Business Analysis experience in Banking or Financial Services.
• Experience in one or more of:.
• Strong stakeholder management and workshop facilitation skills.
• Experience with BRD, FRD, User Stories, Use Cases and UAT.
• Agile delivery experience with Jira and Confluence.
• UG: Any Graduate.

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026.

How to apply

Apply on the listing where the employer published this role: Business Analyst at Protiviti India. We found this listing via naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.