Point72's Bengaluru Service Desk Engineer role supports a global enterprise technology environment. The source asks for 3+ years and explicitly requires five office days a week plus flexibility for a 24/7 rotational shift model.

Posted 2026-05-21; verified open on the employer's public feed on 1 November 2026.

About Point72

Point72 is an investment firm. These positions support its technology and data operations rather than representing an investment or portfolio-management role.

The work

Provide enterprise endpoint, networking and mobile-device troubleshooting.
Manage incidents against service levels and maintain useful support documentation.
Support Windows, Microsoft 365, Active Directory and ITSM-based operations for global users.

Eligibility and skills

These are condensed from the employer listing.

Relevant bachelor's degree or equivalent practical experience.
3+ years in service desk, help desk, desktop or technical support, including remote support.
Windows, Microsoft 365, Active Directory, ServiceNow/Jira and ITIL-aligned practices.
Financial-services support exposure, clear communication and ability to work rotating shifts in office.

Who this suits

Fits experienced desktop or service-desk engineers comfortable with high-volume support and finance users. It is not a remote role, even though remote troubleshooting is part of the skill set.

Preparation notes

Prepare an endpoint or identity incident and explain prioritization, escalation and documentation. Discuss the shift rota before accepting, since the source explicitly includes round-the-clock coverage. This is preparation guidance, not a confirmed interview process.

How to apply

Read the complete description and apply on the employer listing. No numerical pay amount is stated in the source for this role; none has been estimated. Availability and requirements may change after our check.

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Source

Verified using the employer public ATS feed, with the application URL preserved verbatim from the feed. The posted date is the employer publication timestamp, not our discovery date.

This is our short summary of the employer's listing. The full description, eligibility and deadline are on the employer's page.