Desktop Engineer

OSI Digital is hiring a Desktop Engineer in Hyderabad, Telangana, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• This person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems
• Being part of the team to address Incidents and Service Requests reported by business users of 24/7
• 365 Days work environment
• Advanced desktop support experience- troubleshooting, configuration, software installation
• Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, RDP, TeamViewer, MS Teams, and other tools
• Create/ update end user guides, Service Desk KB’s, and SOPs
• Making recommendations to optimize IT performance and to prevent future problems
• Generate status reports/consolidated IM reports to the Service Desk Manager
• Strong experience in Workstation Engineering (experience with PowerShell scripting, SCCM/MECM, Intune, remote deployment, server maintenance), AD, Networking/Security
• Required Skills

What they are looking for

• Experience: 7-10 Years
• OSI Digital is looking for an experienced Desktop support technician to join our team
• The ideal candidate will have extensive and advanced desktop experience
• The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience
• He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally
• This position will have an opportunity to grow to the next level as Lead based on your experience, skillset, and performance

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “2 months ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Desktop Engineer at OSI Digital. We found this listing via linkedin.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.