Executive - Client Success role at OnGrid in Jaipur, Rajasthan. This is a full-time, on-site position.

The listing was posted on 15 Jul 2026 on LinkedIn, and it names Customer Service among the skills it asks for.

About OnGrid

The listing describes the employer this way: "At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid, eLockr, and Gridlines."

The role in plain terms

This is client success for a digital trust and background-verification platform (digital KYC, verification and background checks): you build long-term relationships with client accounts, act as their point of contact for concerns and complaints, schedule regular satisfaction meetings, advise clients on their verification processes, and coordinate internally with sales, engineering and operations to resolve their needs.

What the employer asks for

These requirements are quoted or closely condensed from the employer's listing so the details are not distorted:

0-3 years of experience in client servicing or customer service.
Graduate in any specialization.
Good knowledge of Google Sheets and Microsoft Office.
Excellent communication and listening skills with strong written and spoken English.
Problem-solving attitude with professionalism, multitasking and time management.
Ability to perform under pressure and achieve targets.

Who this role suits

This suits an early-career candidate (0-3 years of client servicing or customer service per the listing) with strong English communication and spreadsheet discipline. It is relationship management more than support-ticket work, so it fits someone organized enough to run a meeting cadence across multiple accounts; pure voice-process experience without account ownership is a partial match.

Practical notes

This listing was posted in mid-July and was still listed as open when we checked; roles this old sometimes remain up after hiring slows, so confirm the seat is genuinely active in your first exchange. The company states 1 billion-plus verifications across 4,000-plus clients, claims worth asking about in the interview to understand account scale. Salary is not stated.

How to apply

Apply on the listing where the employer published this role: Executive - Client Success at OnGrid. We found this listing on LinkedIn (linkedin.com), where it was posted on 15 Jul 2026 and was still open when we checked on 31 Oct 2026. Before applying, re-read the employer's own description in full, since eligibility details, deadlines and process steps can change at any time and the employer's page is always the final word. Tailor your resume to the specific requirements above rather than sending a generic one: mirror the skills and tools the listing names where you genuinely have them. Never pay a fee to apply or interview; a genuine hiring process does not charge candidates.

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This is our short summary of the employer's listing. The full description, eligibility and deadline are on the employer's page.