Pune/Mum@International BPO/Client/Customer Supp US Analyst- eClerx&WNS

Moon Consultants is hiring a Pune/Mum@International BPO/Client/Customer Supp US Analyst- eClerx&WNS in Pimpri-Chinchwad, Pune(Kharadi +9), Mumbai (All Areas)(Airoli +7), India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Handle international customer queries through calls ,Chat and other voice/non voice channels.
• Provide accurate and timely resolutions to customer concerns.
• Maintain professional written communication and service quality.
• Understand customer issues and provide appropriate solutions.
• Escalate complex cases to the concerned team when required.
• Maintain proper records and update customer information accurately.
• Work in rotational/night shifts as per business.

What they are looking for

• Preferred Candidate Profile Graduates/UG/EXP | All can apply Freshers are welcome.
• Excellent English communication skills, especially written English.
• Good typing, comprehension, and problem-solving skills.
• Comfortable working in an international BPO/customer support environment.
• Willing to work in rotational/night shifts.
• Immediate joiners preferred.
• HR:NITESH WhatsApp: 8830011092.

Pay and dates

The listed pay is 2.5-4.5 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “5 days ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Pune/Mum@International BPO/Client/Customer Supp US Analyst- eClerx&WNS at Moon Consultants. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.