Technical Services Engineer
MongoDB
Technical services engineer at MongoDB in Gurugram (hybrid): the database experts' expert, solving complex MongoDB problems for large customers. Note: this office works Sunday to Thursday.
This Gurugram role was posted on 3 September 2026. The listing spells out practical details rarely stated up front: the position is based in the Gurugram office under a hybrid working model, and the standard work week is Sunday to Thursday every week. It also lays out a clear ramp: deep MongoDB knowledge in 3 months, frontline customer work and the MongoDB Certified DBA Associate credential by 6 months, and progress toward a technical experts group by 12 months.
About MongoDB
MongoDB is the company behind the most popular modern general-purpose database: a document database used by tens of thousands of organisations, offered self-managed and as the Atlas cloud service. Its India teams span consulting (MongoDB PS), technical services and engineering, with offices in Bengaluru and Gurugram. Learn more on MongoDB's website.
The role in plain terms
You solve complex MongoDB problems for customers: advisory and deep troubleshooting across production database systems, with a support organization behind you. The listing asks for systems engineering depth (Linux performance, memory, I/O, networking), core Kubernetes and container knowledge, storage engineering (NAS, SAN, SSD, caching), and experience with mission-critical production databases. Git, a cloud stack (AWS, Azure or GCP), and Docker/Kubernetes CLI fluency are all named.
What you will do
Per the employer's listing, you will:
- Experience using distributed version control systems, and in particular git
- Experience using any cloud services stack such as AWS, Azure or GCP
- Experience with virtualization, Docker, Kubernetes (including CLI), ability to inspect resource / container status using relevant utilities and commands
- In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training.
- In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam.
What the employer asks for
These requirements are quoted from the employer's listing, kept in their exact words so eligibility details are not distorted:
- Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, and cloud.
- Understand core Kubernetes concepts, including containers, namespaces, custom resources and multi-cluster deployments.
- Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching.
- Experience building and maintaining complex mission-critical production database systems.
Who this role suits
Systems-minded engineers who want to become genuine database specialists with a structured ramp and certification path - the 3/6/12-month plan is unusually concrete. The Sunday-Thursday week suits some people and rules out others; decide before applying. Not for those set on a Monday-Friday schedule.
Practical notes
The Sunday-to-Thursday week is stated in the listing, so plan your week accordingly and do not let it surprise you at offer stage. The Gurugram TSE posting mentions Kubernetes and storage more strongly than its Bengaluru sibling - emphasise those. Certification support (MongoDB DBA Associate) is a real perk to ask about.
How to apply
Apply directly on the employer's site: Technical Services Engineer at MongoDB. We found this listing on the Greenhouse public job board (job-boards.greenhouse.io), where it was posted on 3 Sep 2026 and was still open when we checked on 31 Oct 2026. Before applying, re-read the employer's own description in full, since eligibility details, deadlines and process steps can change at any time and the employer's page is always the final word. Tailor your resume to the specific requirements above rather than sending a generic one: mirror the skills and tools the listing names where you genuinely have them. A short, specific note on why this team and this problem interest you goes further than a long generic cover letter. Never pay a fee to apply or interview; genuine employers, including this one, do not charge candidates.
Related openings on GetFirstJob
If this role is not the right fit, these current openings are in a similar area:
- Technical Services Engineer at MongoDB (Bengaluru)
- Forward Deployed Engineer at MongoDB
- Database Reliability Engineer at Rubrik
We write and maintain this page from the employer's public listing and link straight to their application page. We do not act as a recruiter, and applying is always free. If the link above stops working, the role has likely been filled.
This is our short summary of the employer's listing. The full description, eligibility and deadline are on the employer's page.