Customer Service Executive

Medi Assist is hiring a Customer Service Executive in Mumbai, Mumbai Suburban, Hyderabad, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Handle customer inquiries, resolve issues, and provide excellent customer service via phone calls.
• Process claims, answer questions about policies, and assist customers with their health insurance needs.
• Maintain accurate records of all interactions with customers using CRM software.
• Escalate complex issues to senior team members or supervisors when necessary.

What they are looking for

• 0-3 years of experience in a similar role (BPO/Call Centre).
• Strong communication skills for effective client servicing and customer handling.
• Ability to work on night shifts (24/7) including weekends and holidays.
• Basic knowledge of health insurance industry operations.

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “Few hours ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Service Executive at Medi Assist. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.