It Support Engineer

Leading Aviation Company is hiring a It Support Engineer in Bengaluru, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Analyze, troubleshoot, and resolve complex application and infrastructure issues escalated from initial monitoring lines
• Monitor and maintain servers and apply crucial patching and infrastructure upgrades
• Actively participate and drive technical resolutions during Major Incident Management (MIM) situations
• Operate, maintain, and configure advanced infrastructure and application monitoring tools
• Look for continuous improvement
• Anticipate and track operational risks and provide solutions
• Manage day-to-day IT Ops business: coordinate IT operational tasks (incidents, problems, vulnerabilities), changes and releases with internal IT colleagues, providers, and business users
• Perform administrative tasks within SLAs and KPIs
• Collaborate and consult with projects with focus on ITCM, observability, and a smooth transition into operations
• Multiple one-week on-call shifts distributed across the year

What they are looking for

• Tertiary- or university degree in IT, Business and Information Systems Engineering or work experience
• Solid know-how and experience in basic infrastructure, client/server technologies, databases, web services, Windows Services, Cloud and IT Security
• Cloud & Platforms: Strong expertise in Microsoft Azure services, Cloud Infrastructure, and containerized environments (AKS
• Azure Kubernetes Service)
• Operating Systems: Proficient in managing and troubleshooting Linux Systems
• Data & Observability: Hands-on experience with Elastic, Kibana, Grafana, and writing/optimizing SQL queries
• Processes: Strong adherence to ITIL frameworks and processes, operating smoothly in Agile, SAFE, and DevOps environments
• Basic know-how and experience in observability

Pay and dates

The listed pay is Not Disclosed. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “1 week ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: It Support Engineer at Leading Aviation Company. We found this listing via naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.