It Support Engineer

LanceSoft is hiring a It Support Engineer in Bangalore Rural, Bengaluru, India. The details below summarise the original listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Maintain hygiene in ticket documentation, category selection and overall ticket quality.
• Identify and learn appropriate software and hardware used and supported by the firm.

What they are looking for

• Strong communication skills, oral and written.
• Knowledge on Service Now ticketing tool.
• Escalate problems (when required) to the appropriate teams.
• 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones.
• In-depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them.
• Understanding on Active Directory, Networking, Messaging and Hardware necessary.
• Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365.
• Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service.

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026.

How to apply

Apply on the listing where the employer published this role: It Support Engineer at LanceSoft. We found this listing via naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.