Customer Service Executive- Telugu, kannada,Malayali, Bengali, Gujrati

Kotak Mahindra Bank is hiring a Customer Service Executive- Telugu, kannada,Malayali, Bengali, Gujrati in Thane, Mumbai (All Areas), India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Inbound & Outbound Team Member (Fresher) E0 Grade.
• Customer Service Employment Type.
• Inbound Calling Attend incoming customer calls professionally and courteously.
• Resolve customer queries and provide accurate information.
• Address customer complaints and escalate issues when required.
• Maintain high standards of customer service and satisfaction.
• Record customer interactions accurately in the system.
• Outbound Calling Make outbound calls to customers for collection/recovery.
• Inform customers about products, services, offers, and campaigns.
• Collect customer feedback and update records.

What they are looking for

• 5 language resources ( Telugu, Kannada, Malyalam Bengali & Gujrati ) Location Preference: Candidates currently residing in mumbai & navi mumbai only.
• Candidates from outside these locations are requested not to apply.
• We are looking for enthusiastic and customer-oriented freshers to join our Inbound & Outbound Calling Team.
• The candidate will be responsible for handling customer calls, providing information, resolving queries, conducting follow-up calls and supporting business objectives through effective communication and relationship building.

Pay and dates

The listed pay is 1-3 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “1 day ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Service Executive- Telugu, kannada,Malayali, Bengali, Gujrati at Kotak Mahindra Bank. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.