IT Support Engineer

Iron Systems is hiring a IT Support Engineer in Mohali, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• The role involves on-site and remote support, ensuring smooth IT operations and high user satisfaction
• Desktop End-User Support
• Provide L1/L2 support for desktops, laptops, printers, and peripherals
• Install, configure, and troubleshoot Windows OS and applications
• Resolve user issues related to software, hardware, and connectivity
• Support users both on-site and remotely
• Understanding of endpoint protection tools
• Remote Support:
• Provide remote troubleshooting using tools like AnyDesk, TeamViewer, or RDP
• Diagnose and resolve issues for remote users efficiently

What they are looking for

• We are looking for a skilled IT Support Engineer to provide end-to-end technical support across desktop systems, network infrastructure, and IT assets
• 8-10 years of experience in IT/Desktop Support
• Strong knowledge of Windows OS and troubleshooting
• Basic networking knowledge (TCP/IP, DNS, DHCP)
• Experience with remote support tools
• Familiarity with Microsoft 365 and Active Directory
• Good communication and interpersonal skills
• Willingness to work in rotational shifts, including night shifts

Pay and dates

The listed pay is Not Disclosed. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “3 weeks ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: IT Support Engineer at Iron Systems. We found this listing via naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.