HackerRank explicitly welcomes strong freshers for its Customer Experience Engineer L1 role. The hybrid Bengaluru position combines technical support, code reading, SQL and API debugging, with ownership of an issue through resolution rather than simply passing a ticket to another team.

Posted 2026-08-27 on the employer's public board; verified open on 1 November 2026. Location: Hybrid in Bangalore, India.

About HackerRank

HackerRank builds tools for assessing developer skills, technical interviewing and developer learning. Its listings describe work on AI-assisted engineering assessment as well as the platform used by customers and candidates.

The work

Investigate application, API, authentication, integration and data problems using logs and developer tools.
Keep customers informed and prepare evidence-based escalations for engineering.
Improve runbooks and small automations so recurring issues become easier to prevent.

Eligibility and skills

The following is a condensed summary of the employer's requirements, not extra eligibility set by GetFirstJob.

Recent graduates or engineers with up to 3 years of relevant experience.
Programming fundamentals in Python, JavaScript, Java or a similar language.
Working SQL knowledge and familiarity with HTTP, REST APIs and web applications.
Clear customer communication and willingness to cover rotating shifts and occasional on-call.

Who this suits

A strong option for graduates who like debugging and explaining systems. It is technical customer-facing work, not a pure product-development role. Shift coverage, including occasional evenings or weekends, is part of the source description.

Preparation notes

Bring a small script, bot or debugging project and explain how you verified the result. Practice tracing an HTTP request through logs and a SQL query. If you use AI coding tools, be ready to describe how you catch their mistakes. These preparation suggestions are editorial guidance, not a confirmed interview process.

How to apply

Read the full listing and apply on the employer's official posting. The Greenhouse URL is provided by the employer's public jobs feed. Requirements and availability can change after our check. No numerical salary is stated for this India role in the source, so none is estimated here.

Related roles

Source

Verified against the employer listing and its public Greenhouse feed on 1 November 2026. Posted date comes from the feed's first_published field. This is an original summary with a direct application link, not a reproduced job description.

This is our short summary of the employer's listing. The full description, eligibility and deadline are on the employer's page.