Executive/Senior Executive - Customer Service

Global Assure is hiring a Executive/Senior Executive - Customer Service in Gurugram, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Customer Support Executive Location.
• Kannada/Hindi/English.
• In this role, you'll be the first point of contact when our customers are facing stressful or distressing situations.
• We understand that when people reach out to us, they are often in need of urgent help, and its your responsibility to treat them with the same care, empathy, and professionalism that you would show to your own loved ones.
• You will work alongside a dynamic team, assisting with a variety of customer service needs and ensuring each customer receives personalized, thoughtful, and efficient assistance, especially when they need it the most.
• Customer Issue Resolution: Identify and resolve customer problems using the knowledge base and available resources, ensuring each solution is tailored to the customers unique needs.
• Empathy & Support: As our customers often reach out during times of distress, its crucial to treat each customer with the care and.

What they are looking for

• As Customer Service Executive at Global Assure, you will be the frontline ambassador for our Roadside Assistance, Medical Assistance, and Health Assistance services.
• Your role will be key in delivering a calming, positive experience during moments of distress, ensuring that each customer receives the highest level of service and support.
• We are looking for a polite, empathetic, and professional call center representative who is passionate about helping others and thrives in a fast-paced environment.

Pay and dates

The listed pay is 3-5 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “1 day ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Executive/Senior Executive - Customer Service at Global Assure. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.