IT SUPPORT/DESKTOP SUPPORT EXECUTIVE

FCI CCM is hiring a IT SUPPORT/DESKTOP SUPPORT EXECUTIVE in Chennai, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• By combining deep domain knowledge with innovation, FCI has consistently delivered enterprise-grade communication solutions that help organizations adapt to an increasingly digital world
• As a Fresher IT Executive, you will support day-to-day IT operations at the Chennai location and help employees use their laptops, desktops, software, printers, and network connections effectively
• You will work with the IT team to resolve routine issues and escalate problems that require specialist support
• The role includes device setup, IT asset records, user onboarding and offboarding support, ticket tracking, and clear documentation
• End-user IT Support: Receive user queries, identify symptoms, perform basic troubleshooting, and communicate progress in clear language
• Laptop and Desktop Setup: Prepare and configure laptops and desktops, install approved software, check peripherals and connectivity, and verify readiness before handover
• IT Asset Management: Maintain accurate inventory records, record asset assignments and returns, and coordinate stock checks and device movements
• User Onboarding Support: Assist with device allocation, approved account and access requests, application setup, and employee IT orientation
• User Offboarding Support: Coordinate device returns, update inventory, and support approved access removal and data handover with the authorised IT team
• Network and Printer Troubleshooting: Check basic connectivity, cables, Wi-Fi, printer status, and print queues

What they are looking for

• Join the Legacy of Innovation with FCI-CCM: Backed by a legacy of innovation in communications, FCI has built over six decades of expertise in communications, continuously evolving to meet changing business and technology needs
• Today, FCI continues that legacy through its flagship platform, VARTA, an Insights-Led Customer Communications Platform that empowers organizations to unify customer intelligence, communication workflows, behavioral signals, and engagement orchestration to deliver intelligent, personalized, and real-time customer experiences
• You will develop practical support skills while following approved procedures, access permissions, and information-security
• Experience: Fresher
• prior full-time IT support experience is not required
• Relevant IT or computer-related education or training is preferred
• are to be confirmed
• Basic understanding of laptop and desktop hardware, operating systems, and common office applications

Pay and dates

The listed pay is Not Disclosed. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “2 weeks ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: IT SUPPORT/DESKTOP SUPPORT EXECUTIVE at FCI CCM. We found this listing via naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.