IT Support Engineer

Exo Edge India is hiring a IT Support Engineer in Mohali, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• In this role, you will provide Level 1 and Level 2 technical support, manage end-user computing environments, provide in-house IT and hardware support, maintain enterprise IT infrastructure, and contribute to the implementation of new technologies
• You will work closely with internal stakeholders and vendors to ensure seamless IT operations across the organization
• What to expect in your journey
• Provide Level 1 and Level 2 technical support through email, phone, and ITSM ticketing systems
• Provide in-house IT support to employees, including troubleshooting hardware, software, system, and connectivity issues
• Handle the initial setup and deployment of laptops, desktops, monitors, docking stations, printers, and other IT peripherals for new and existing employees
• Perform hardware upgrades and replacements, including RAM and storage upgrades, and support device imaging, OS installation, and system configuration
• Troubleshoot and support Windows, Microsoft 365, and end-user computing environments
• Administer Active Directory, Microsoft 365, Intune, SharePoint, SCCM, Azure, and other SaaS platforms
• Support IT asset management, software licensing, inventory tracking, and device lifecycle management

What they are looking for

• At EXO Edge, we are looking for a proactive and customer-focused IT Support Engineer to join our IT team
• What you bring to the table
• 2+ years of experience in an IT Support or Desktop Support environment, preferably with hands-on in-house IT support experience
• Strong hands-on experience with laptop and desktop hardware, RAM/storage upgrades, workstation setup, monitors, docking stations, printers, and other peripherals
• Strong knowledge of Windows 10/11, Windows Server, Microsoft 365, Active Directory, Intune, Autopilot, Teams, SharePoint, SCCM, and Azure
• Excellent troubleshooting, communication, and customer service skills, with the ability to work directly with employees and resolve issues effectively
• Bachelors degree or Diploma in Information Technology, Computer Science, or a related field
• Experience with endpoint security, backup, encryption, or antivirus solutions

Pay and dates

The listed pay is Not Disclosed. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “2 weeks ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: IT Support Engineer at Exo Edge India. We found this listing via naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.