Associate- Customer Service - Goa (Telugu/ Tamil)

Delhivery is hiring a Associate- Customer Service - Goa (Telugu/ Tamil) in North Goa, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• The Client Service at Delhivery will be responsible to provide exceptional service and support to customers, ensuring their satisfaction with Delhivery's products and services.
• You will handle inquiries, complaints, and requests through various communication channels, including phone, email, and chat.
• Your role involves understanding customer needs, resolving issues, and delivering accurate and timely information.

What they are looking for

• and deliver customized solutions Identify any process/product shortcomings in order to improvise the same and sharing inputs with product team on development of tailored solutions that supports client.
• by proactively asking client Feedbacks on our products & services Regular Client Engagement to review their a/c performance and driving key performance metrics i.e.
• Delivery TAT, Pick up Performance.

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “1 day ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Associate- Customer Service - Goa (Telugu/ Tamil) at Delhivery. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.