Business Analyst

Citi is hiring a Business Analyst in Chennai, Tamil Nadu, India. The details below summarise the original listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Gather, analyze, and document business and functional requirements (BRD, FRD, User Stories).
• Translate business needs into clear system specifications and acceptance criteria.
• Collaborate with stakeholders, conduct workshops, and support Agile/Scrum ceremonies.
• Analyze current processes, identify gaps, and recommend improvements or automation.
• Prepare process flows, reports, presentations, and support decision-making.
• Create test plans, test cases, and support System Testing and UAT.
• Track and resolve issues using tools like JIRA, Confluence, and collaborate with IT teams.

What they are looking for

• 8–12 years of Business Analysis experience, preferably in Cards, Payments, or Retail Banking.
• Strong skills in data analysis and MS Office (Excel, PowerPoint).
• Experience with BA tools: JIRA, Confluence, Visio, process mapping, and documentation.
• Strong communication, analytical thinking, and stakeholder management abilities.
• Bachelor’s degree or equivalent experience.

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026.

How to apply

Apply on the listing where the employer published this role: Business Analyst at Citi. We found this listing via in.linkedin.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.