FBS Service Desk Technician I

Capgemini is hiring a FBS Service Desk Technician I in Pune Division, Maharashtra, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Respond to and document incoming support requests via phone, email, or ticketing system
• Troubleshoot and resolve basic hardware, software, network and user access related issues
• Escalate complex problems to higher-level support as needed
• Guide users through step-by-step solutions and provide clear instructions
• Log all interactions, resolutions, and follow-up actions in the service management system
• Adhere to established service desk procedures and performance objectives

What they are looking for

• Maintain up-to-date knowledge of Farmers IT policies, systems, and standard operating procedures
• Written and verbal communication
• IPhone Mobile
• Broad web browser proficiency
• Software / Tool Skills
• Entry Level (1-3 Years)
• Microsoft O365
• Competitive compensation and benefits package:

Pay and dates

The listing does not state pay. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “2 weeks ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: FBS Service Desk Technician I at Capgemini. We found this listing via linkedin.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.