Customer Support Executive UK and US

Bpo Solutions is hiring a Customer Support Executive UK and US in Bengaluru, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• Handle inbound and/or outbound calls from international customers.
• Understand customer queries, complaints, and service requests.
• Provide accurate information and effective solutions.
• Resolve issues at the first point of contact wherever possible.
• Handle customers professionally, politely, and confidently.
• Escalate complex issues to the appropriate team when required.
• Update customer information and call details accurately in CRM systems.
• Follow company policies, SOPs, scripts, quality and compliance guidelines.
• Meet performance parameters such as AHT, CSAT, FCR, quality and productivity.
• Maintain a high standard of customer service during every interaction.

What they are looking for

• We are looking for customer-focused individuals to join our International Voice Process team.
• The role involves handling calls from international customers, understanding their concerns, providing accurate solutions, and ensuring a positive customer experience.

Pay and dates

The listed pay is 3-7 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “Few hours ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Customer Support Executive UK and US at Bpo Solutions. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.