Senior Associate - Customer Care

BPO is hiring a Senior Associate - Customer Care in Gurugram, India. The details below summarise the employer's own listing; applications happen on the original posting, not on GetFirstJob.

What the work involves

• We are hiring Customer Service Executive for a leading MNC in the Telecom domain.
• To apply, Call/WhatsApp HR Gufran at 8448837992.
• Handle customer interactions via calls, emails, or chats related to telecom services.
• Resolve service-related issues efficiently and professionally.
• Maintain records of customer interactions and follow-ups.
• Adhere to quality standards and achieve performance targets.

What they are looking for

• The ideal candidate will be responsible for handling inbound and outbound customer queries, resolving complaints, and ensuring high levels of customer satisfaction.
• Graduate with 1-5 years of customer service experience.
• Excellent communication skills in English.
• Willingness to work in rotational shifts.
• Strong problem-solving and interpersonal skills.

Pay and dates

The listed pay is 3.5-6 Lacs PA. The source page shows a relative posting age rather than an exact posting date; this role was first seen and checked as open on 4 November 2026. The source page showed it as posted “1 day ago” when captured; that is a relative stamp, not an exact date.

How to apply

Apply on the listing where the employer published this role: Senior Associate - Customer Care at BPO. We found this listing on naukri.com; it was still open when we checked on 4 November 2026. If the posting has closed or the link fails, the role may have been filled.